International Shipping

Film Classics ships worldwide. NB: Save on overseas postage by combining your orders.

Shipping Costs

AUSTRALIA
FREE delivery.

NEW ZEALAND
The cost is a flat $12.00 irrespective of the number of DVDs ordered. All orders include tracking.

NORTH AMERICA
The cost is a flat $17.00 irrespective of the number of DVDs ordered. All orders include tracking.

UNITED KINGDOM
The cost is a flat $17.00 irrespective of the number of DVDs ordered. All orders include tracking.

WESTERN EUROPE
The cost is a flat $19.00 irrespective of the number of DVDs ordered. All orders include tracking.

ASIA
The cost is a flat $16.00 irrespective of the number of DVDs ordered. All orders include tracking.

REST OF THE WORLD
The cost is a flat $28.00 irrespective of the number of DVDs ordered. All orders include tracking.

For large orders please contact us.

Returns & Refunds

We accept returns, but you MUST include a note with the return. We will not consider sending replacements or issuing a refund unless you have communicated the problem(s) to us.

Attention US/ CANADA buyers . We do NOT give refunds if you purchase a PAL format dvd and you cannot play it on your standard dvd player , You need a PAL compatible player to be able to play these type of DVD’s . They are clearly stated as such in the description.

Free replacement for any faulty DVD. (Conditions apply).

We only accept returns or offer refunds in the case of a faulty item. In these rare situations, all returns must be made within 14 days of receipt of goods, please contact us using the Contact Us page to arrange your refund or replacement.

Please choose carefully as you are not entitled to a refund because you change your mind.

Should you believe your order is lost in transit, it is a requirement that our customers advise us of the issue within 14 days of your order being dispatched. Please contact us using the Contact Us page.

Attention US/ CANADA buyers . We do NOT give refunds if you purchase a PAL format dvd and you cannot play it on your standard dvd player , You need a PAL compatible player to be able to play these type of DVD’s . They are clearly stated as such in the description.

Large Order Discounts

Please contact us and let us know which titles you’re interested in.

Payment Methods

We accept PayPal payments through our secure shopping cart. Money orders can be mailed in.

Website Security

Our website and shopping cart are secured with an SSL certificate and payment processing is secured by PayPal. This ensures that all information you send to us will be encrypted.

Delivery Times

In-stock items ship within an average of 3 business days, but in some cases it can take up to 5 business days. If any of your titles are out of stock we will notify you. Items on back order may not be available for shipment for 1-4 weeks. Film Classics may choose to ship in-stock titles right away or hold the entire order until all titles are available. Choosing to send orders in multiple shipments is done at Film Classics discretion and expense.